Inquiries
Individual Customer Inquiries
Email Inquiry
Feel free to send us your questions via email.
Requests regarding making a new reservation, changing/cancelling a current reservation and inquiries regarding slot availability can not be accepted via email.
“Business Hours: 10 a.m. to 7 p.m. (JST)
We will be unable to respond outside of the above time frame.”
Please note that it may take some time for us to reply to your inquiry depending on its nature.
Corporate Customer Inquiries
Please click here if you are a corporation wanting to inquirie about our services, business operations and/or possible collaborations of any kind.
Please note that it may take some time for us to reply and that we may not be able to resolve some of your questions.