Privacy Policy
Cool Japan Travel Inc. (hereinafter referred to as “the Company”) recognizes the protection of customers’ personally identifiable information (hereinafter referred to as “personal data”) as an important responsibility in the operation of travel planning and sales, event management and consulting, and complies with the “Act on the Protection of Personal Data” and other laws and regulations concerning personal data protection. We will properly handle the personal data provided by our customers in accordance with the laws and regulations concerning the protection of personal data, and will manage the personal data of our customers in an effort to protect the privacy of our customers.
Furthermore, “personal data” wrefers to any information that can be used to identify you as a specific individual, such as your address, name, telephone number, e-mail address, and other information (including information that can be easily cross-checked with other information and thereby used to identify a specific individual).
Please read this Privacy Policy carefully, as your use of the Company’s services constitutes your agreement to the terms described in it.
In recent years, society has become increasingly concerned about the importance of protecting individuals’ personal data in the context of being an information society. The Company believes it to be their social responsibility as a company engaged in travel planning and sales, event management, and consulting to protect the personal data entrusted to them by all of customers and affiliated companies.
Hereby the company declares to establish the following privacy policy, building a framework to ensure the protection of personal data received from customers, and eforcing all employees to recognize the importance of said framework by fully committing to the protection of personal data.
1. Regarding the Collection of Personal Data
The company collects personal data from customers mainly in the following cases with the purpose specified below. Any other intented use, if any, will be clearly stated on a case-by-case basis.
- Registration or Subscription to Services
(Intentende Use) To confirm registration or subscription.
To provide said services.
- Participation in Questionnaires
(Intentend Use) To compile questionnaires and create statisical demographic records. - Participation in a raffle, giveaway or contest
(Intentend Use) To contact winners or selected applicants and deliver the prizes or rewards. - Registration or Application for Media Coverage Opportunities
(Intentend Use) To confirm registration or application.
To provide cooperation for interview requests and provide honorariums, etc. - Registration to Seminars or Events
(Intentend Use) To confirm your request for participation
To send information on events, seminars, etc. - Orders of Products and Paid Services
(Intentend Use) To confirm the purchase.
To settle payment and to ship the product. - Employment Applications
(Intentend Use) To determine whether or not to hire the individual.
To send information on employment seminars, etc. - Inquiries
(Intentend Use) To determine and confirm the details of the inquiry.
To return the correspondence.
In all instances of data collection, even if combined personal data may be used in the creation of statistical records, data shall be compiled in a manner in which separate individuals can’t be identified. Thee records and materials in which the records are included will not contain personally identifiable information.
Furthermore, the Company may reference personal data for the development of new products and services. Additionally, it may be used to provide you with information about new products and services (whether or not they are the Company’s).
When collecting personal data, the Company will not collect personal data from customers by misrepresenting the purpose of its use. The Company will also take appropriate measures to ensure that personal data is not used for any other purposes other than the specified nor collected through improper means.
The Company will not use personal data provided by customers without their prior consent for purposes other than those disclosed in advance, except as required by law.
2. Regarding the Usage and Admnistration of Personal Data
The company will diligently store and manage the personal data provided by customers, and take necessary or appropriate safety control measures and/or corrective actions to prevent unauthorized access, leakage, loss, damage and falsification of personal information.
The company will make every effort to keep the personal data provided by customers accurate and up-to-date to the extent necessary of achieve the intented purpose of its original submission.
3. Shared Use of Data
The Company will share the use of personal data provided by customers as follows.
(Items that may be shared)
- All items regarding customers’ personal data that the Company has collected
(Scope of whom items are shared with) - KADOKAWA Corporation and its affiliated group companies
(Usage purpose of whom items will be shared with) - To make it easier for customers to use services provided across multiple combined platforms.
- To enable customers to use services provided across across multiple combined platforms.
- To provide customers with information about new releases, products and various services (whether or not they are the Company’s) that the Company believes may be useful to customers.
- To create statistical records in which individual are unidentifiable by combining their personal data to a total demographic.
(Entity responsible for the administration of personal data) - Cool Japan Travel, Inc.
4. Disclosure and Release of Personal Data to Third Parties
The Company will not disclose or provide personal data provided by customers to third parties without the prior consent of the customer, except in the cases described above and below.
- When entrustring the handling of personal data to a third party to perform the necessary services
- When required by law
Even when the handling of personal data is entrusted to a third party, the Company will exercise necessary and appropriate supervision over the entrusted party to ensure the safe management of the customer’s personal data.
5. Disclaimers
The Company’s website may contain links to external sites. Please note that the Company is not responsible for the handling of customers’ personal data on such external websites.
Furthermore, third parties other than the Comapny may collect personal data independently through advertisements in magazines and other products published by the Company. Please note that the Company is not responsible for the handling of the customers’ personal data in such cases.
6. Regarding Inquiries
In accordance with the law, customers may request the Company to disclose, correct, add, delete, discontinue using, erase, or cease to provide to third parties previously provided personal data.
Inquiries and complaints regarding the Company’s handling of personal data may also be sent to the below address.
- The details of your inquiry (e.g., confirmation, correction, deletion, etc.; in case of a correction, please provide the revised information)
- When and how the data was provided
- Your contact information (Name, Address)
Addressed to:
(Address) 102-0071
Fujimi Building 7F, 1-6-1 Fujimi, Chiyoda-ku, Tokyo, Japan
(Company Name) Cool Japan Travel, Inc.
E-mail：info@cooljapan.travel
Personal Data Administration Supervisor: Motoharu Nishizawa
Address for joint use of data:
2-13-3 Fujimi, Chiyoda-ku, 102-8177, Tokyo, Japan
(Company Name) KADOKAWA Corporation
Personal Data Inquiry Contact
7. Regarding Cookie Policies
The Company uses cookies and other similar technologies to provide our customers with optimized services. (For more information on these uses, please refer to the “Cookie Policy” section)
8. Regarding Changes to the Personal Data Protection Policy
The Company may change all or part of this Privacy Policy. In such cases, the Company shall publish the revised Privacy Policy on the Company’s website.
Cookie Policy