(Scope of Application) | Article 1
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(Definition of Terms) | Article 2
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(Content of the Contract) | Article 3 In a Subscription Type Organized Tour Contract, the Company shall arrange and manage the itinerary so that the traveler may receive transportation, accommodation, and other travel-related services (hereinafter referred to as the “Tour Services”) provided by transportation and accommodation agencies, etc., in accordance with the itinerary specified by the Company. |
(Arrangement Agent) | Article 4 In executing the Subscription Type Organized Tour Contract, the Company may have another travel agency, a person engaged in making arrangements as a professional or other assistant, in or outside Japan, make all or part of the arrangements on behalf of the Company. |
(Application for a Contract) | Article 5
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(Reservations by Telephone, etc.) | Article 6
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(Refusal to Conclude a Contract) | Article 7 The Company may refuse to conclude a Subscription Type Organized Tour Contract in the following cases:
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(Formation of a Contract: Timing) | Article 8
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(Delivery of Contract Document) | Article 9
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(Finalized Document) | Article 10
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(Methods of Using Information and Communication Technology) | Article 11
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(Tour Fees) | Article 12
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(Changes to the Contract) | Article 13 In the event of a natural disaster, war, riot, suspension of Tour Services provided by transportation or accommodation agencies, etc., orders by government authorities, provision of transportation services not in accordance with the original operation plan, or other reasons beyond the control of the Company, should the Company be compelled to do so in order to ensure the safe and smooth implementation of the tour, the Company may change the itinerary, contents of Tour Services, and other details of the Subscription Type Organized Tour Contract (hereinafter referred to as the “Contents of the Contract”) as well as promptly informing the traveler in advance of such reasons, explaining why said causes are beyond its control and its causal relation. However, in case of emergency, if it is unavoidable, the Company will provide an explanation after said changes have been made. |
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(Changes to the Amount of the Tour Fee) | Article 14
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(Replacing Travelers) | Article 15
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(Right of Cancellation: The Traveler) | Article 16
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(Rights of Cancellation: The Company – Cancellation Prior to the Commencement of the Tour) | Article 17
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(Rights of Cancellation: The Company – Cancellation After the Commencement of the Tour) | Article 18
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(Refunding of the Tour Fee) | Article 19
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(Arrangements for Return/Repatriation after Cancellation of the Contract) | Article 20
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(Group Tours and Group Contracts) | Article 21 The provisions of this Chapter shall apply to the conclusion of a Subscription Type Organized Tour Contract for which two or more persons traveling on the same itinerary at the same time have appointed a responsible representative (hereinafter referred to as the “Responsible Party”). |
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(The Responsible Party) | Article 22
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(Itinerary Management) | Article 23 The Company shall endeavor to ensure the safe and smooth execution of tours, and shall provide the following services to travelers. However, this shall not apply in cases where the Company has concluded a special agreement with the traveler that differs from the above.
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(Instructions Issued by the Company) | Article 24 When traveling in a group from the commencement of the tour until the end of the tour, the traveler must follow the instructions of the Company for the safe and smooth implementation of the tour. |
(Duties of Tour Guides, etc.) | Article 25
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(Protective Measures) | Article 26 If a traveler on a tour is deemed to be in need of protection due to illness, injury, etc., the Company may take necessary measures. In such cases, if such measures are not due to reasons attributable to the Company, the cost of such measures shall be borne by the traveler, and the traveler shall pay such cost by the method designated by the Company by the date designated by the Company. |
(Obligations of the Company) | Article 27
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(Special Compensation) | Article 28
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(Itinerary Guarantee) | Article 29
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(Obligations of the Traveler) |
Article 30
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(Business Deposit) | Article 31
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1. Cancellation Fees for Domestic Travel |
Notes |
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2. Cancellation Fees for Overseas Travel |
Note: Notes |
Changes requiring payment of compensation | Rate per case (%) | ||
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Before the commencement of the tour | After the commencement of the tour | ||
1 | Change of the tour commencement date or tour end date specified in the Contract Document | 1.5 | 3.0 |
2 | Changes to sightseeing spots or facilities (including restaurants) to be entered that are described in the Contract Document and any other destinations of the tour | 1.0 | 2.0 |
3 | Change of the class of transportation agencies or facilities stated in the Contract Document to a lower class of transportation agencies or facilities (only if the total charges for the class or facilities after the change is lower than the class or facilities stated in the Contract Document) | 1.0 | 2.0 |
4 | Change in the type of transportation agencies or the name of the company stated in the Contract Document | 1.0 | 2.0 |
5 | Change to a flight to a different airport within Japan from the airport at which the tour starts or ends as stated in the Contract Document | 1.0 | 2.0 |
6 | Change of flight from a direct flight to a connecting flight or an indirect flight between Japan and another country as stated in the Contract Document | 1.0 | 2.0 |
7 | Change in the type or name of accommodation agencies stated in the Contract Document | 1.0 | 2.0 |
8 | Changes in the type of rooms, facilities, scenery, or other room conditions of the accommodation agencies stated in the Contract Document | 1.0 | 2.0 |
9 | Among the changes listed in each of the preceding items, a change in the matters described in the tour title of the Contract Document | 2.5 | 5.0 |
Note 1: “Before the commencement of the tour” means that the change is notified to the traveler at least one day before the commencement of the tour, and “After the commencement of the tour” means that the change is notified to the traveler on or after the day of the commencement of the tour.
Note 2: If a Finalized Document has been issued, the term “Contract Document” shall be deemed to be replaced with “Finalized Document” and this Table shall apply. In this case, if there is any change between the contents of the Contract Document and the contents of the Finalized Document or between the contents of the Finalized Document and the contents of the Tour Services actually provided, each change shall be treated as a single case.
Note 3: In the event that the transportation agency pertaining to a change listed in item (3) or (4) involves the use of accommodation facilities, such change shall be treated as one per night.
Note 4: This Table shall not apply to the change in the name of the company of the transportation agency listed in item (4) when it involves a change to a higher grade or better equipment.
Note 5: Even if multiple changes listed in item (4) or (7) or (8) occur within one boarding or overnight stay, they will be treated as one change per boarding or overnight stay.
Note 6: For changes listed in item (9), the rates in items (1) through (8) shall not apply, and the rates in item (9) shall apply.